Dutch Content Curator — Remote Customer Support

Cross Border Talents; Lisboa; Remote; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

Cross Border Talents is hiring a Dutch-speaking customer support agent to assist our Dutch market from Portugal. This remote role operates on a full-time basis, delivering help via phone, chat, and email. You will handle inquiries, work to resolve problems, and ensure customers leave the conversation satisfied.

Required are fluent Dutch and English, plus comfort with learning new internal systems. Prior customer-facing experience is a plus, and a clear, professional communication style is

Qualifikationen

• Fluent Dutch and English required or strongly preferred.
• Reasonably tech-comfortable; able to learn internal systems.
• Some customer-facing experience is a plus but not required.
• Clear, professional written and verbal communication.

Aufgaben

• Stay calm and clear with customers even when frustrated.
• Respond to questions via phone, chat, and/or email.
• Flag recurring issues for mitigation at source.
• Resolve issues efficiently while maintaining quality.

Kenntnisse

Dutch

English

Tech-savvy

Communication

Jobbeschreibung

Cross Border Talents is hiring a Dutch-speaking customer support agent to assist our Dutch market from Portugal. This remote role operates on a full-time basis, delivering help via phone, chat, and email. You will handle inquiries, work to resolve problems, and ensure customers leave the conversation satisfied.

Required are fluent Dutch and English, plus comfort with learning new internal systems. Prior customer-facing experience is a plus, and a clear, professional communication style is