Dutch-Speaking FinTech Payments Advisor (Relocation)

Mercier Consultancy MD; Portugal; On-site; EUR 22,000 - 39,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training on FinTech systems

Health Insurance and wellness perks

Fully Paid Relocation Package

Attractive Monthly Performance Bonus

Excellent career progression paths

And Much More..

Job summary

Mercier Consultancy Group is recruiting a Dutch-speaking Advisor for an Online Payment Platform in Bulgaria. This role offers international exposure, relocation opportunities, and a path to grow within a fast-growing FinTech environment.

You will deliver world-class support for a leading digital payment ecosystem, handle secure account management and payment inquiries, and collaborate with security/compliance teams. Training is fully provided and a strong customer-centric mindset is essential.

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or right to work in Bulgaria
• Strong passion for the FinTech industry and digital payment innovation
• Excellent communication skills with the ability to handle technical financial queries professionally
• Customer-centric mindset with previous experience in service-oriented roles
• Readiness to relocate for this exciting Dutch Speaking Advisor for Online Payment Platform position in Bulgaria

Responsibilities

• Provide world-class support to users of a leading digital payment ecosystem within the FinTech industry
• Assist clients with secure account management, transaction inquiries, and troubleshooting payment gateway issues
• Maintain high levels of security and compliance protocols as expected in the modern FinTech landscape
• Effectively translate complex financial payment solutions into clear, accessible guidance for Dutch-speaking customers
• Identify and upscale critical system errors to technical teams to ensure seamless platform operations
• Build long-term trust with users by providing empathetic, accurate, and professional communication
• Contribute to the ongoing refinement of internal support processes to enhance customer satisfaction scores

Job description

Mercier Consultancy Group is recruiting a Dutch-speaking Advisor for an Online Payment Platform in Bulgaria. This role offers international exposure, relocation opportunities, and a path to grow within a fast-growing FinTech environment.

You will deliver world-class support for a leading digital payment ecosystem, handle secure account management and payment inquiries, and collaborate with security/compliance teams. Training is fully provided and a strong customer-centric mindset is essential.