Danish-Speaking FinTech Support Analyst - Sofia

Mercier Consultancy MD; Lisboa; Presencial; EUR 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Career growth opportunities

Resumo da oferta

Mercier Consultancy Group is seeking a Danish-speaking Customer Support Analyst in Sofia, Bulgaria. You will handle digital banking and fintech applications, resolving payments and account inquiries while communicating in Danish with clients.

The role emphasizes customer service excellence in an on-site multinational setting, with an attractive relocation package and training. Prior support experience and a keen interest in fintech are beneficial.

Qualificações

• Native or fluent Danish (spoken and written).
• Proven interest in FinTech and digital finance trends.
• Previous experience in customer service or technical support is a plus.
• Excellent analytical skills and attention to detail.

Responsabilidades

• Provide high-level assistance to clients regarding digital banking platforms and fintech applications.
• Resolve payment processing, transaction, and account inquiries with precision.
• Maintain clear, professional Danish communication for superior user satisfaction.
• Collaborate with internal teams to troubleshoot platform issues and educate users on features.

Conhecimentos

Danish language

Formação académica

EU passport

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Danish-speaking Customer Support Analyst in Sofia, Bulgaria. You will handle digital banking and fintech applications, resolving payments and account inquiries while communicating in Danish with clients.

The role emphasizes customer service excellence in an on-site multinational setting, with an attractive relocation package and training. Prior support experience and a keen interest in fintech are beneficial.