Dutch-Speaking Customer Support Specialist - Tech Team, Lisbon

Besthire; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training provided

Career progression

Multilingual team

Resumo da oferta

Besthire in Lisbon is seeking a Customer Support Specialist to assist Dutch-speaking users of a major digital platform. You will handle inquiries by phone, email, and chat, recording interactions, and escalate complex cases to the appropriate team.

No prior customer service is required as full training is provided, with a clear path for career progression within a multilingual team and ongoing coaching from your team lead.

Qualificações

• Fluency in Dutch is required.
• Comfort with English for daily work.
• Strong communication and problem-solving abilities.

Responsabilidades

• Answer customer inquiries via phone, email, and chat.
• Keep accurate records of interactions and escalate complex cases.
• Support customers on a digital platform and collaborate with teams as needed.

Conhecimentos

Dutch language

English proficiency

Communication

Descrição da oferta de emprego

We're recruiting Dutch speakers for a Customer Support Specialist role on a Tech account based in Lisbon, Portugal.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 21/Sep/26.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escape more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.