Dutch Customer Support Specialist - Social Media & Trust, Lisbon

Besthire; Lisboa; Presencial; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Onboarding programme

Regular coaching sessions

Career development support

Resumo da oferta

Besthire in Lisbon is hiring a Dutch-speaking Customer Service Advisor to join its Social Media & Trust team. You’ll help keep a major online platform safe by reviewing reports and applying platform policies. Work model: On-Site.

Start date: 07/Sep/26. Day to day, you’ll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

Qualificações

• Must be able to communicate in Dutch and English.
• No prior experience required; full training provided.
• On-site role in Lisbon with an onboarding program.

Responsabilidades

• Handle inbound contacts across phone, chat, and email.
• Log details clearly in the internal system.
• Escalate trickier issues to a specialist when required.
• Participate in onboarding and coaching sessions for career development.

Conhecimentos

Dutch language

English language

Customer service

Descrição da oferta de emprego

We're hiring a Dutch-speaking Customer Service Advisor to join a Social Media & Trust team in Lisbon, Portugal.

You’ll help keep a major online platform safe by reviewing reports and applying platform policies.

Work model: On-Site.

Start date: 07/Sep/26.

• Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.
• We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.
• Prior customer service experience is a plus but not essential, as full training is provided.
• The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.
• Full training and career development support provided.
• This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.