Dutch Customer Support Specialist - Consumer Goods, Lisbon

Besthire; Lisboa; Presencial; EUR 21 000 - 30 000; Tempo integral

Resumo da oferta

Besthire is partnering with a consumer goods client in Lisbon to recruit a Dutch-speaking Customer Service Advisor. The role involves handling inbound queries via phone, chat and email, logging details in the internal system, and escalating complex issues to specialists.

On-site work with full onboarding and regular coaching supports career development. Fluency in Dutch and confidence in English are required.

Qualificações

• Dutch language required; strong communication skills.
• Customer service experience is a plus but training provided.

Responsabilidades

• Handle inbound queries via phone, chat and email.
• Log details clearly in the internal system.
• Escalate tricky issues to a specialist when required.

Conhecimentos

Dutch language

Customer service

Communication

Ferramentas

CRM system

Descrição da oferta de emprego

A Consumer Goods client in Lisbon, Portugal is looking for a Dutch-speaking Customer Service Advisor to join their growing team.

You’ll handle customer queries for a recognisable consumer brand.

Work model: On-Site.

Multiple start dates available across 14/Sep/26, 31/Aug/26.

Day to day, you’ll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We’re looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we’d love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.