Dutch-Speaking Customer Support Specialist: Growth & Impact

Randstad Portugal; Lisboa; On-site; EUR 11,000 - 18,000; Full time

Benefits offered by this job

Meal allowance

Bonuses

Health insurance

Career progression

Job summary

Randstad Portugal is seeking a Dutch-speaking Customer Support Specialist to join our team in Portugal. You will handle inquiries via phone, email, chat and social channels, delivering empathetic and efficient assistance to Dutch-speaking customers.

Ideal candidates will be fluent in Dutch with strong English, excellent communication, and a positive, solution-oriented mindset. You will be part of a structured training program with clear career progression and a supportive, multicultural team.

Qualifications

• Native or C2-level fluent Dutch speaker with solid business English.
• High school diploma or equivalent.
• Exceptional verbal and written communication with active listening skills.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, live chat, and social media.
• Timely resolve customer inquiries, troubleshoot issues, and clarify product and service details.
• Build lasting positive relationships by delivering tailored, empathetic and efficient assistance.
• Maintain accurate records of customer interactions and feedback in the internal CRM database.

Skills

Dutch fluency

English proficiency

Verbal communication

Written communication

Active listening

Positive attitude

Education

High school diploma

Tools

CRM software

Job description

Randstad Portugal is seeking a Dutch-speaking Customer Support Specialist to join our team in Portugal. You will handle inquiries via phone, email, chat and social channels, delivering empathetic and efficient assistance to Dutch-speaking customers.

Ideal candidates will be fluent in Dutch with strong English, excellent communication, and a positive, solution-oriented mindset. You will be part of a structured training program with clear career progression and a supportive, multicultural team.