Remote Dutch Customer Support Specialist (Portugal)

KultureTalent - Global Talent; Lisboa; Remote; EUR 18,000 - 28,000; Full time

Job summary

KultureTalent - Global Talent is seeking a Dutch-speaking Customer Support specialist to work from home while based in Portugal. You will handle inquiries via phone, email and chat, ensuring high customer satisfaction. The role requires fluency in Dutch and strong communication skills, with records kept in our CRM system.

Ideal candidates are based in Portugal or willing to relocate, and they will stay updated on products, policies and services, contributing to a collaborative team culture.

Qualifications

• Fluent in spoken and written Dutch.
• Based in Portugal or willing to relocate to Portugal.
• Strong communication and interpersonal skills.

Responsibilities

• Communicate with Dutch-speaking customers via phone, email, and chat.
• Address inquiries and provide support promptly and professionally.
• Maintain accurate customer interaction records in the CRM system.
• Stay informed about company products, services, and policies.
• Contribute to a positive team environment and share insights.

Skills

Dutch fluency

Communication skills

Interpersonal skills

Tools

CRM software

Job description

KultureTalent - Global Talent is seeking a Dutch-speaking Customer Support specialist to work from home while based in Portugal. You will handle inquiries via phone, email and chat, ensuring high customer satisfaction. The role requires fluency in Dutch and strong communication skills, with records kept in our CRM system.

Ideal candidates are based in Portugal or willing to relocate, and they will stay updated on products, policies and services, contributing to a collaborative team culture.