Dutch-Speaking Customer Service Advisor - Automotive

Besthire; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

Besthire in Lisbon is seeking a Dutch-speaking Customer Support Specialist to join our automotive account. You will handle day-to-day service queries via phone, chat, and email, ensuring clear log-and-trace documentation in the internal system.

The role is on-site with dedicated onboarding and coaching to support your growth. Strong Dutch language skills and comfortable English use are essential; prior customer service experience is a plus but not mandatory as full training is provided.

Qualificações

• Fluent Dutch with good English communication.
• Customer service experience is a plus but not required.
• Full training provided and onboarding programme available.

Responsabilidades

• Handle inbound customer contacts across phone, chat and email.
• Log details clearly in the internal system and escalate complex issues to a specialist when needed.

Conhecimentos

Dutch language

English language

Customer service

Communication

Descrição da oferta de emprego

Join an Automotive account in Lisbon, Portugal as a Dutch-speaking Customer Support Specialist.

You'll support customers of a well-known automotive brand with day-to-day service queries.

Work model: On-Site.

Start date: 28/Sep/26.

Back office / case management / connected services support.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.