Dutch-Speaking Customer Service Advisor - Aviation

Besthire; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site work in Lisbon

Structured onboarding program

Career development and coaching

Resumo da oferta

Besthire in Lisbon is seeking a Customer Support Specialist to serve Dutch-speaking travellers for an aviation account. This on-site role focuses on handling bookings and service questions with warmth and accuracy.

You’ll respond across phone, chat, and email, log details in the internal system, and escalate complex issues to a specialist. Full training and clear career development paths are provided.

Qualificações

• Dutch language required for daily interaction with customers
• Strong communication and listening skills essential
• Ability to work in a team and adapt to a fast-paced environment

Responsabilidades

• Handle inbound customer contacts across phone, chat, and email
• Log details clearly in the internal system and escalate complex issues
• Assist travellers with bookings and service queries for an aviation account
• Participate in onboarding and training programs and pursue development opportunities

Conhecimentos

Dutch language proficiency

Communication skills

Teamwork

Descrição da oferta de emprego

We're recruiting Dutch speakers for a Customer Support Specialist role on an Aviation account based in Lisbon, Portugal.

You’ll assist travellers of an airline partner with booking and service queries.

Work model: On-Site.

Start date: 27/Aug/26.

Day to day, you’ll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.