Dutch-Speaking Customer Agent — Relocate to Bulgaria

Mercier Consultancy MD; Portugal; On-site; EUR 17,000 - 28,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Vibrant multicultural office

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Customer Agent to join our client-facing support team in Bulgaria, offering a path to international experience and relocation support.

As a Dutch-speaking agent you will handle inquiries across phone, email, and chat, maintain high service standards, and collaborate with global teams. Applicants must be fluent in Dutch and English, and be willing to relocate to Bulgaria.

Qualifications

• Native or fluent Dutch (written and spoken) is required.
• Proficient English for international collaboration.
• Experience in customer support is desirable.

Responsibilities

• Deliver customer assistance via phone, email, and chat for a global client base.
• Resolve inquiries while maintaining high service standards.
• Act as a brand ambassador, ensuring Dutch-language communication quality.

Skills

Dutch language

English language

Customer support

Job description

Mercier Consultancy Group is seeking a Dutch Speaking Customer Agent to join our client-facing support team in Bulgaria, offering a path to international experience and relocation support.

As a Dutch-speaking agent you will handle inquiries across phone, email, and chat, maintain high service standards, and collaborate with global teams. Applicants must be fluent in Dutch and English, and be willing to relocate to Bulgaria.