Dutch-Speaking Customer Support Agent — Relocation Covered

Mercier Consultancy Medical; Portugal; Hybrid; EUR 21,474 - 23,008; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

Job summary

A consultancy firm is seeking a Dutch Speaking Customer Service Agent to provide exceptional support to Dutch-speaking clients from Portugal. The role offers a competitive salary, fully paid relocation assistance to Bulgaria, and the chance to work in a dynamic environment. Ideal candidates should have customer service experience and strong communication skills. This is an entry-level position with offered benefits including health insurance and a monthly performance bonus.

Qualifications

• Experience in customer service, preferably in a multinational environment.
• Ability to identify and resolve customer issues with professionalism.
• Strong self-motivation and capability to work independently.

Responsibilities

• Assist Dutch-speaking customers through various channels.
• Resolve customer complaints efficiently.
• Document customer interactions in the CRM system.

Skills

Fluency in Dutch

Strong communication skills

Customer-oriented mindset

Tools

CRM systems

Standard office software

Job description

A consultancy firm is seeking a Dutch Speaking Customer Service Agent to provide exceptional support to Dutch-speaking clients from Portugal. The role offers a competitive salary, fully paid relocation assistance to Bulgaria, and the chance to work in a dynamic environment. Ideal candidates should have customer service experience and strong communication skills. This is an entry-level position with offered benefits including health insurance and a monthly performance bonus.