Dutch Speaking Client Expert

Blu; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Referral bonuses

Career advancement

Competitive pay

Work-life balance

Resumo da oferta

Blu in Portugal is seeking a Dutch-speaking Customer Support Representative to join our on-site team in Lisbon. You’ll handle inquiries via phone, email, and chat, delivering empathetic, solutions-focused service while learning our products.

This full-time role offers paid training, a clear path for progression, and incentives. A positive attitude and solid communication will help you thrive in a supportive, professional environment.

Qualificações

• Fluent Dutch speaker with good English proficiency.
• Strong interpersonal and communication skills.
• Ability to identify and resolve issues efficiently.
• Previous customer service experience is a bonus, but not required.

Responsabilidades

• Provide top-notch customer support through phone, email, and chat channels.
• Resolve customer concerns with effective troubleshooting and personalized solutions.
• Share product and service knowledge to address customer questions.
• Ensure customer satisfaction by following up on open cases.
• Maintain an organized and efficient approach to managing inquiries.

Conhecimentos

Dutch language

English

Interpersonal skills

Communication skills

Descrição da oferta de emprego

Take the leap and experience the power of a game-changing career!

Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Customer Support Representative in Portugal! This on-site position gives you the chance to work in a professional and supportive environment in one of Europe’s most beautiful countries.

What You’ll Be Doing

• Provide top-notch customer support through phone, email, and chat channels.
• Resolve customer concerns with effective troubleshooting and personalized solutions.
• Share product and service knowledge to address customer questions.
• Ensure customer satisfaction by following up on open cases.
• Maintain an organized and efficient approach to managing inquiries.

What We’re Looking For

• Fluent Dutch speaker with good English proficiency.
• Strong interpersonal and communication skills.
• Ability to identify and resolve issues efficiently.
• Previous customer service experience is a bonus, but not required.
• Positive and empathetic mindset.

What’s in it for you

• Work-life balance: Full-time contract, Monday to Friday (9:00 AM - 6:00 PM).
• Competitive pay: Compensation that rewards your contributions.
• Central office location: Conveniently located in Portugal’s thriving hubs.
• Employee incentives: Referral bonuses to celebrate your network.
• Expert training: Paid training program to set you up for success.
• Career advancement: Pathways for professional development.
• Unleash your potential!

Take this opportunity to thrive in a supportive and progressive workplace. Whether you’re launching your career or aiming for a new milestone, this role is an excellent fit.