Dutch IT Helpdesk Expert for Top Tech Brands in Portugal

Blu Selection; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Career advancement

Central Lisbon office

Resumo da oferta

Blu Selection in Lisbon is seeking a Dutch Product Support Expert to provide customer support via phone, email, and chat on-site in Portugal. The role emphasizes resolving issues with empathy and sharing knowledge to help customers.

The position offers a full-time schedule (Mon-Fri, 9:00 AM–6:00 PM) with paid training and clear pathways for professional development within a modern office in Lisbon.

Qualificações

• Fluent Dutch speaker with good English proficiency.
• Strong interpersonal and communication skills.
• Ability to identify and resolve issues efficiently.
• Previous customer service or technical support experience is a bonus, but not required.
• Positive and empathetic mindset.

Responsabilidades

• Provide top-notch customer support through phone, email, and chat channels.
• Resolve customer concerns with effective troubleshooting and personalized solutions.
• Share product and service knowledge to address customer questions.
• Ensure customer satisfaction by following up on open cases.
• Maintain an organized and efficient approach to managing inquiries.

Conhecimentos

Dutch language

English proficient

Interpersonal skills

Problem solving

Customer service background

Descrição da oferta de emprego

Take the leap and experience the power of a game-changing career!

Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Dutch Product Support Expert for Leading Tech Firms in Portugal! This on-site position gives you the chance to work in a professional and supportive environment in one of Europe’s most beautiful cities.

What You’ll Be Doing

As a Dutch Product Support Expert, you will:

• Provide top-notch customer support through phone, email, and chat channels.

• Resolve customer concerns with effective troubleshooting and personalized solutions.

• Share product and service knowledge to address customer questions.

• Ensure customer satisfaction by following up on open cases.

• Maintain an organized and efficient approach to managing inquiries.

What We’re Looking For

We’re seeking driven individuals who love problem-solving and connecting with others.

Requirements:

• Fluent Dutch speaker with good English proficiency.

• Strong interpersonal and communication skills.

• Ability to identify and resolve issues efficiently.

• Previous customer service or technical support experience is a bonus, but not required.

• Positive and empathetic mindset.

What’s in it for you

We provide a work environment that supports both your professional and personal goals:

• Work-life balance: Full-time contract, Monday to Friday (9:00 AM – 6:00 PM).

• Competitive pay: Compensation that rewards your contributions.

• Central office location: Work in a modern and well-connected office in Lisbon. Expert training: Paid training program to set you up for success.

• Career advancement: Pathways for professional development.

Unleash your potential!

Take this opportunity to thrive in a supportive and progressive workplace. Whether you’re launching your career or aiming for a new milestone, this role is an excellent fit.

Seize the moment!

Apply today and start your journey as a Dutch Product Support Expert for Leading Tech Firms working on-site in Portugal!