Dutch Customer Support in Portugal

Cross Border Talents; Porto; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Meal allowance

Health and Life Insurance

Relocation Package

Résumé du poste

A customer support company in Porto is looking for a proactive Dutch-speaking support professional to assist customers through various channels. The ideal candidate will possess strong analytical and communication skills, with a willingness to learn. This role offers competitive compensation, meal allowance, health insurance, and the flexibility of remote work.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• Ability to provide empathetic customer interactions.

Responsabilités

• Provide top-quality assistance across multiple communication platforms.
• Support users with account creation and payment concerns.
• Troubleshoot technical issues promptly and effectively.

Connaissances

Fluent in Dutch (C2 level)

Strong leadership

Analytical skills

Communication skills

Eagerness to learn

Description du poste

About the job Dutch Customer Support in Portugal

Grow Your Career in Customer Support!

Do you enjoy solving problems and positively impacting people’s daily lives? We’re looking for a proactive and enthusiastic Customer Support to join our energetic team. If you excel in dynamic environments and love connecting with others, this opportunity is for you.

Role Overview

In this role, you'll support customers via phone, chat, email, and social media by resolving issues related to accounts, transactions, and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.

Key Responsibilities

• Provide top-quality assistance across multiple communication platforms
• Support users with account creation, verification, login, and payment concerns
• Troubleshoot technical issues promptly and effectively
• Act as a dependable point of contact, especially for sports-focused clients
• Communicate with empathy and clarity to strengthen customer relationships
• Follow company policies and maintain service excellenceContribute ideas to improve workflows and elevate the customer experience

Requirements

• Fluent in Dutch (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.

Remote Work

Enjoy the flexibility of working from home

Relocation Package

• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!