Dutch-Speaking Back Office Support for Connected Mobility

Business Intelligence Sales Consultants; Barreiro; Presencial; EUR 16 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Resumo da oferta

Business Intelligence Sales Consultants is seeking a Dutch-speaking Back Office Customer Support Agent in Lisbon, Portugal. The role focuses on handling customer cases within the Connected Services project, delivering precise support without heavy inbound calls, and ensuring records are accurately maintained.

You will work with an international team, supporting Stellantis Connected Services across Europe, with shifts Mon-Sat and a base salary plus performance bonus.

Qualificações

• Dutch speaker with native/C2 proficiency.
• English level B2 or higher.

Responsabilidades

• Managing customer cases from start to resolution.
• Processing back-office requests accurately and efficiently.
• Supporting Connected Services and vehicle-related inquiries.
• Updating internal systems and maintaining accurate records.
• Collaborating with internal teams to resolve customer issues.
• Delivering excellent service while meeting quality and SLA targets.

Conhecimentos

Dutch (Native/C2)

English (B2+)

Descrição da oferta de emprego

Business Intelligence Sales Consultants is seeking a Dutch-speaking Back Office Customer Support Agent in Lisbon, Portugal. The role focuses on handling customer cases within the Connected Services project, delivering precise support without heavy inbound calls, and ensuring records are accurately maintained.

You will work with an international team, supporting Stellantis Connected Services across Europe, with shifts Mon-Sat and a base salary plus performance bonus.