Dutch Speaker – Customer Delight Representative (Lisbon, Portugal)

AVEC Human Resources Services; Lisboa; Híbrido; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Holiday & Christmas allowances

Apartment benefit

Resumo da oferta

AVEC Human Resources Services in Lisbon is hiring Dutch-speaking agents to support small and medium businesses across phone, email, and chat. You will help clients grow using digital advertising tools, with full-time training and onboarding provided.

Work arrangements include onsite, hybrid, and remote options within Portugal, with a rotational schedule and health insurance from day one. The role blends customer support with digital advertising knowledge in a vibrant Lisbon setting.

Qualificações

• Dutch language proficiency required.
• Experience in customer support or related role is preferred.
• Familiarity with digital advertising tools is advantageous.

Responsabilidades

• Support Dutch-speaking small and medium businesses.
• Help clients with digital advertising tools.
• Provide pre‑ and post‑sales assistance.
• Identify trends and solve recurring issues.
• Share product insights with internal teams.
• Deliver friendly, efficient customer support across multiple channels.

Conhecimentos

Dutch language

Customer support

Multichannel support

Ferramentas

Digital advertising tools

Descrição da oferta de emprego

onsite, hybrid and remote within Portugal options
Summer vibe all year long
If you're looking for a role that feels like summer even in winter — sunshine, good energy, international friends, and a relaxed Mediterranean lifestyle — this opportunity in Lisbon is exactly that.
We're hiring Dutch speakers to support small and medium businesses across digital channels (phone, email, chat), helping them grow and navigate online advertising tools. You'll join a multicultural team, learn new tech skills, and enjoy a lifestyle that mixes work, beach, cafés, and a vibrant social scene.

What You’ll Do

• Support Dutch-speaking small and medium businesses
• Help clients with digital advertising tools
• Provide pre‑and post‑sales assistance
• Identify trends and solve recurring issues
• Share product insights with internal teams
• Deliver friendly, efficient customer support across multiple channels

Training & Onboarding

• Around 13 working days
• Full-time training (8h/day)
• Product, tools, customer management & platform training
• On-the-job practice
• Training is compensated

Working Conditions

• Location: Lisbon
• Schedule: Monday to Sunday, rotational shifts between 07:00–21:00
• Contract: Portuguese employment contract
• Holidays: 22 days/year + compensation days for public holidays
• Bonuses: Holiday + Christmas paid monthly
• Meal allowance: Paid via card
• Health insurance: From day one

Salary Package (Gross)

• Base salary
• Apartment benefit (if applicable)
• Holiday & Christmas allowances
• Meal allowance
• Productivity bonus
• Total package ranges approximately 1,359€ to 1,684€ gross, depending on accommodation option

Why Lisbon

• Sun 300+ days a year
• Beach after work
• International community
• Affordable lifestyle
• Mediterranean food & culture
• Safe, friendly, easygoing city

If you're a Dutch speaker looking for a fresh start, a sunny life, and a job that mixes customer support with digital advertising — this is your chance.