Dutch-Speaking Customer Support Specialist

Global People Sphere; Lisboa; Presencial; EUR 26 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Career growth opportunities

Inclusive workplace

Resumo da oferta

A leading global company seeks a Dutch-Speaking Customer Support Specialist to join their energetic team in Lisbon. The role involves providing top-notch customer service via phone, email, and chat, ensuring a positive experience for clients. Candidates should be fluent in Dutch and have strong English skills, along with excellent communication and problem-solving abilities. The company offers competitive salary, performance bonuses, and a multicultural workplace, fostering career growth.

Qualificações

• Fluency in Dutch at C2 level or fluent.
• Good command of English at B2 level or higher.
• Currently residing in Lisbon.
• Strong communication and problem-solving skills.
• Customer-first mindset and empathy.

Responsabilidades

• Provide friendly assistance to customers via phone, email, and chat.
• Support customers with product or service inquiries.
• Work with teams to enhance customer satisfaction.
• Ensure positive experiences in all interactions.

Conhecimentos

Fluent or C2 level in Dutch

Good English skills (B2 or higher)

Strong communication skills

Active listening skills

Problem-solving abilities

Customer-first mindset

Descrição da oferta de emprego

Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a Dutch‑Speaking Customer Support Specialist, providing top‑notch assistance to international clients.

What You'll Do:

• Be the friendly voice and problem‑solver for customers via phone, email, and chat
• Offer quick, accurate, and empathetic support on product or service questions
• Collaborate with internal teams to improve processes and customer satisfaction
• Turn every interaction into a positive experience

What We're Looking For:

• Fluent or C2 level in Dutch
• Good English skills (B2 or higher)
• Currently based in Lisbon
• Strong communication, active listening, and problem‑solving abilities
• A customer‑first mindset and a passion for helping others

What We Offer:

• Competitive base salary + monthly performance bonuses
• Private health insurance for your peace of mind
• Fully paid training and continuous career growth opportunities
• A modern, multicultural, and inclusive workplace where you'll feel at home

Why You'll Love It Here: You'll join an energetic, international team where every day brings new challenges, new people, and new chances to grow. Your Dutch language skills will open doors to a global career and we'll make sure you have fun along the way!

Ready to start your next adventure? Apply today and help us deliver unforgettable customer experiences from the heart of Lisbon!