Dutch Product Support Expert — Lisbon (On-Site)

Blu Selection; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Paid training

Career advancement

Central Lisbon office

Job summary

Blu Selection in Lisbon is seeking a Dutch Product Support Expert to provide customer support via phone, email, and chat on-site in Portugal. The role emphasizes resolving issues with empathy and sharing knowledge to help customers.

The position offers a full-time schedule (Mon-Fri, 9:00 AM–6:00 PM) with paid training and clear pathways for professional development within a modern office in Lisbon.

Qualifications

• Fluent Dutch speaker with good English proficiency.
• Strong interpersonal and communication skills.
• Ability to identify and resolve issues efficiently.
• Previous customer service or technical support experience is a bonus, but not required.
• Positive and empathetic mindset.

Responsibilities

• Provide top-notch customer support through phone, email, and chat channels.
• Resolve customer concerns with effective troubleshooting and personalized solutions.
• Share product and service knowledge to address customer questions.
• Ensure customer satisfaction by following up on open cases.
• Maintain an organized and efficient approach to managing inquiries.

Skills

Dutch language

English proficient

Interpersonal skills

Problem solving

Customer service background

Job description

Blu Selection in Lisbon is seeking a Dutch Product Support Expert to provide customer support via phone, email, and chat on-site in Portugal. The role emphasizes resolving issues with empathy and sharing knowledge to help customers.

The position offers a full-time schedule (Mon-Fri, 9:00 AM–6:00 PM) with paid training and clear pathways for professional development within a modern office in Lisbon.