Dutch-Speaking Customer Support Pro — Lisbon (On-Site)

CBTalents; Lisboa; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Health insurance from day one

Relocation assistance available

Flight ticket reimbursement (terms may

apply

Job summary

CBTalents is hiring a Dutch-speaking Customer Service Representative in Lisbon, Portugal for an on-site, 6-month fixed-term contract starting Feb 13, 2025. The role includes handling inquiries by phone and email, providing product information and technical support, and documenting interactions.

Hours are 8:00 AM to 6:00 PM Portuguese time, Monday to Saturday (bank holidays included). Benefits include health insurance from day one, relocation assistance, and a competitive compensation package

Qualifications

• Native or near-native Dutch language skills.
• Professional English proficiency (B2 minimum).
• Strong communication abilities and customer focus.
• Basic computer literacy and problem-solving skills.
• Ability to work in shifts.

Responsibilities

• Handle customer inquiries via phone and email.
• Provide product information and technical support.
• Process and document customer interactions.
• Maintain high customer satisfaction levels.
• Follow established procedures and guidelines.
• Meet quality and performance metrics.

Skills

Dutch language

English proficiency

Communication skills

Customer orientation

Problem solving

Basic computer literacy

Shift work

Job description

CBTalents is hiring a Dutch-speaking Customer Service Representative in Lisbon, Portugal for an on-site, 6-month fixed-term contract starting Feb 13, 2025. The role includes handling inquiries by phone and email, providing product information and technical support, and documenting interactions.

Hours are 8:00 AM to 6:00 PM Portuguese time, Monday to Saturday (bank holidays included). Benefits include health insurance from day one, relocation assistance, and a competitive compensation package