Dutch-Speaking Technical Customer Support Specialist

Cross Border Talents; Lisboa; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Relocation support

Paid training and continuous development programs

Health insurance and additional benefits

Job summary

An international recruitment firm in Portugal is seeking a Technical Customer Service Specialist who speaks Dutch fluently. The role involves providing technical support to Dutch-speaking customers and resolving their issues effectively. Candidates must possess strong problem-solving skills and communicate well in English. This position offers competitive salary, relocation assistance, and opportunities for professional growth within a supportive team environment. It's a great chance to build a career in a vibrant, multicultural setting.

Qualifications

• Fluent in Dutch (C1/C2 level) is mandatory.
• Good English ability (B2 or higher) is required.
• Previous experience in customer service or technical support is an advantage.

Responsibilities

• Deliver technical support to Dutch-speaking customers via phone, email, and chat.
• Diagnose and resolve product or service-related issues effectively.
• Assist customers with system navigation and technical troubleshooting.

Skills

Fluent Dutch (C1/C2 level)

Good command of English (B2 or higher)

Strong problem-solving and analytical thinking skills

Excellent communication and interpersonal skills

Job description

An international recruitment firm in Portugal is seeking a Technical Customer Service Specialist who speaks Dutch fluently. The role involves providing technical support to Dutch-speaking customers and resolving their issues effectively. Candidates must possess strong problem-solving skills and communicate well in English. This position offers competitive salary, relocation assistance, and opportunities for professional growth within a supportive team environment. It's a great chance to build a career in a vibrant, multicultural setting.