Dutch & English SMB Customer Advocate – Lisbon (On-site)

Cross Border Talents; Lisboa; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Paid training

Health insurance from day one

Accommodation option

Meal allowance

Holiday and Christmas allowances

Productivity bonus

Multicultural environment with career,

Permanent contract after 2 years

Zusammenfassung

Cross Border Talents in Lisbon is seeking a Dutch & English-speaking Customer Service Representative to support SMB clients for a leading online advertising platform. You will engage customers via phone, email and chat, helping them grow their business while delivering high-quality service.

The role requires native Dutch, fluent English, strong communication, and a willingness to relocate to Lisbon. You will receive paid training, health insurance from day one, meal allowance, and a permanent

Qualifikationen

• Native-level Dutch proficiency required.
• Fluent English communication skills.
• Experience in customer service or sales is a plus.
• Willingness to relocate to Lisbon, Portugal.

Aufgaben

• Support SMB clients to grow their business across phone, email and chat.
• Assist with online advertising products and self-serve tools.
• Provide pre- and post-sales support to customers.
• Share product feedback with engineering and improve user experience.
• Identify trends and resolve client issues across multiple channels.

Kenntnisse

Dutch (native)

English (fluent)

Customer service

Communication

Relocation to Lisbon

Jobbeschreibung

Cross Border Talents in Lisbon is seeking a Dutch & English-speaking Customer Service Representative to support SMB clients for a leading online advertising platform. You will engage customers via phone, email and chat, helping them grow their business while delivering high-quality service.

The role requires native Dutch, fluent English, strong communication, and a willingness to relocate to Lisbon. You will receive paid training, health insurance from day one, meal allowance, and a permanent