Dutch & English Customer Support Specialist – Lisbon

CB Talents SP; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Job summary

CB Talents SP is looking for a Customer Service professional to join their team in Lisbon, Portugal. In this on-site role, you will provide essential support to customers using your Dutch and English language skills to ensure high satisfaction.

The ideal candidate should have previous experience in customer service, exceptional communication skills, and the ability to manage multiple interactions across various platforms including phone, chat, and email.

Qualifications

• Previous customer service experience with knowledge of CRM systems, ticketing tools, or chat platforms.
• Exceptional verbal and written communication skills.
• Proven ability to manage multiple customer interactions simultaneously.

Responsibilities

• Provide clear and professional explanations of features or event details to customers.
• Manage multiple customer interactions simultaneously across various platforms.
• Maintain high customer satisfaction through effective communication.

Skills

Fluent Dutch

Fluent English

Verbal Communication

Written Communication

Multi-tasking

Job description

CB Talents SP is looking for a Customer Service professional to join their team in Lisbon, Portugal. In this on-site role, you will provide essential support to customers using your Dutch and English language skills to ensure high satisfaction.

The ideal candidate should have previous experience in customer service, exceptional communication skills, and the ability to manage multiple interactions across various platforms including phone, chat, and email.