Dutch & English Customer Support Specialist – Lisbon

CB Talents SP; Sintra; On-site; EUR 25,000 - 35,000; Full time

Job summary

CB Talents SP is looking for a Customer Service professional to join their team in Lisbon, Portugal. In this role, you'll use your fluent Dutch and English skills to support customers, ensuring high satisfaction.

You'll manage interactions via phone, chat, and email while effectively explaining complex features. Previous customer service experience and knowledge of CRM systems are preferred.

Qualifications

• Fluent Dutch and English language skills are required.
• Exceptional verbal and written communication skills.
• Ability to manage multiple customer interactions effectively.

Responsibilities

• Provide professional explanations of features to customers.
• Manage multiple interactions across various platforms.
• Ensure high customer satisfaction through effective communication.

Skills

Fluent Dutch

Fluent English

Exceptional communication skills

Multitasking ability

Knowledge of CRM systems

Job description

CB Talents SP is looking for a Customer Service professional to join their team in Lisbon, Portugal. In this role, you'll use your fluent Dutch and English skills to support customers, ensuring high satisfaction.

You'll manage interactions via phone, chat, and email while effectively explaining complex features. Previous customer service experience and knowledge of CRM systems are preferred.