Dutch-Speaking Customer Service Agent | Lisbon

Cross Border Talents; Amadora; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

€100 bonus

€150 language bonus

Hybrid work opportunity

International environment

Growth opportunities

Job summary

Cross Border Talents in Lisbon, Portugal, is looking for a Dutch & English Customer Support Agent to deliver high-quality assistance to international clients. This role requires excellent language skills, clear communication, and a customer-focused mindset.

You will handle inquiries in Dutch and English, resolve issues efficiently, and strive for outstanding satisfaction while growing within an international team.

Qualifications

• Fluent in Dutch and English.
• Strong communication and problem-solving skills.
• Proactive, professional, and customer-oriented attitude.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Identify issues from inquiries and deliver effective solutions.
• Maintain high service quality and contribute to customer satisfaction.
• Work on-site initially, with potential transition to hybrid after three months.

Skills

Dutch language

English language

Communication skills

Problem-solving

Proactive attitude

Job description

Dutch & English Customer Support Agent | Lisbon, Portugal

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00–18:00.
• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.