Dutch & English Customer Care – Lisbon Opportunity

Cross Border Talents; Arroios; Sur place; EUR 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

€100 performance bonus

€150 language bonus

Hybrid work possibility after three me

International working environment

Opportunities for growth and developm

Résumé du poste

Cross Border Talents in Lisbon, Portugal seeks a Dutch & English Customer Support Agent to deliver professional support in Dutch and English for a diverse customer base. You will handle inquiries, identify issues, and provide clear, effective solutions, ensuring a positive experience and high service quality.

The position starts on-site with a path to hybrid after the first three months; schedule 08:00–18:00, and there are performance and language bonuses, plus growth opportunities within an

Qualifications

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• Professional, proactive, and customer-oriented attitude.
• Must reside in Lisbon, Portugal.

Responsabilités

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Connaissances

Dutch

English

Description du poste

Dutch & English Customer Support Agent | Lisbon, Portugal

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00–18:00.
• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.