Dutch Customer Specialist - Remote Medical Devices Support

Cbtalents; Faro; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary higher depending on experience

Meal allowance

Health & Life Insurance

Relocation support

Remote work

Resumo da oferta

Cbtalents seeks a Customer Specialist to support customers across orders, accounts, products, and services. You will communicate via phone, email, chat and other digital platforms, delivering timely, personalised assistance.

We offer remote work with relocation support for Portugal-based candidates. Strong Dutch and English skills are essential, along with a proactive, customer-focused mindset and a willingness to learn within the Travel industry.

Qualificações

• Fluent Dutch (C1/C2) and good command of English (B2).
• EU citizenship or valid Portuguese residence permit is required.

Responsabilidades

• Deliver high-quality customer support through phone, email, chat, and digital channels.
• Respond to customer questions regarding orders, accounts, products, and services.
• Identify best solutions for customer requests and guide through procedures and platforms.
• Maintain accurate records of interactions in internal systems.
• Collaborate with other departments when escalation is needed.
• Provide feedback to improve service delivery.
• Stay updated on products, services, and policies through training.

Conhecimentos

Dutch language

English proficiency

Descrição da oferta de emprego

Cbtalents seeks a Customer Specialist to support customers across orders, accounts, products, and services. You will communicate via phone, email, chat and other digital platforms, delivering timely, personalised assistance.

We offer remote work with relocation support for Portugal-based candidates. Strong Dutch and English skills are essential, along with a proactive, customer-focused mindset and a willingness to learn within the Travel industry.