Dutch Customer Specialist Lisbon | Onsite + Relocation

Cross Border Talents

Setúbal

Presencial

EUR 21 000 - 32 000

Tempo integral

14 dias+

Gerador de candidaturas

Recebe uma resposta deste empregador — um currículo e uma carta de apresentação adaptados exatamente ao que estão a contratar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health and life insurance

Onsite work environment

Relocation package

Resumo da oferta

Cross Border Talents in Lisbon seeks a Dutch-speaking Customer Specialist to join our dynamic support team. You will handle inquiries via phone, email, chat and social media, ensuring a smooth, positive experience for users across multiple channels.

Fluent Dutch (C1/C2) and English (B2) are required, EU citizenship or Portuguese residency, and a proactive, customer-focused mindset. The role offers an onsite work environment with meal allowance, health and life insurance, relocation support, and

Qualificações

Fluent in Dutch (C1/C2) and English (B2).
EU citizenship or valid Portuguese residency.
Excellent communication and problem-solving abilities.

Responsabilidades

Deliver professional and timely support across multiple channels.
Assist with account setup, password recovery, billing inquiries, and identity verification.
Troubleshoot technical problems and provide clear updates throughout the resolution process.
Document and manage customer cases according to internal procedures.
Collaborate with internal teams to improve support quality and service efficiency.
Provide feedback to help enhance the overall customer experience.