Dutch Customer Ambassador - Lisbon

Speakitjobs; Lisboa; Híbrido; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Private health insurance

Career development

Multicultural environment

Hybrid model

Relocation package

Accommodation paid

Performance bonus

Resumo da oferta

Speakitjobs in Lisbon, Portugal, seeks a customer support specialist who combines technical troubleshooting with outstanding service. You will help clients via phone, email and chat, resolve issues, and suggest improvements to product usage.

Requirements: native Dutch and fluent English (B2), strong communication, and a proactive attitude. The role offers a hybrid setup, relocation support, private health insurance after 6 months, and a vibrant multicultural team.

Qualificações

• Native Dutch and fluent English (B2)
• Experience in customer support or technical support is a plus
• Strong communication and professional attitude
• EU citizenship or valid work permit for Portugal

Responsabilidades

• Provide technical and functional support to clients via phone, email, and chat.
• Identify and resolve technical issues promptly.
• Suggest improvements to enhance product and service usage.
• Collaborate with product and engineering teams to improve the customer experience.
• Monitor and report trends and recurring issues.

Conhecimentos

Dutch (native)

English fluent

Technical support

Communication skills

Descrição da oferta de emprego

Combine technical skills with excellent customer support!

Join a multicultural international team and help clients solve issues while maximizing their experience with the company’s products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you!

Responsibilities:

• Provide technical and functional support to clients via phone, email, and chat.
• Identify and resolve technical issues promptly.
• Suggest improvements to enhance product and service usage.
• Collaborate with product and engineering teams to improve the customer experience.
• Monitor and report trends and recurring issues.

Requirements

• Native Dutch and fluent English (B2)
• Ability to understand and solve technical issues
• Previous experience in customer support or technical support is a plus
• Strong communication skills and professional attitude
• EU citizenship or valid work permit for Portugal
  

Benefits

• Monthly meal allowance
• Private health insurance after 6 months
• Career development and mentoring programs after 6 months.
• Multicultural environment (75+ nationalities)
• Hybrid model.
• Relocation package: refund of the initial flight ticket.
• Accommodation and bills paid by the company.
• Performance bonus