Dutch Technical Support Specialist - Lisbon

Speakitjobs; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation Provided

Bills paid by the company

Monthly meal allowance

Private health insurance

Transport allowance

Career growth

Work on-site in Lisbon with a multi­c­

Performance bonus

Resumo da oferta

Speakitjobs in Lisbon is seeking a technical support specialist to help clients solve problems, with on-site collaboration across international teams.

You will troubleshoot issues via phone and email, train clients, and work closely with engineering to improve reports and products.

Fluent Dutch and English, IT helpdesk experience, and strong communication and teamwork are required; EU citizenship or valid Portugal work permit.

Qualificações

• Native Dutch and fluent English (B2)
• Previous experience in technical support or IT helpdesk
• Strong analytical and problem-solving skills
• Excellent communication and teamwork skills
• EU citizenship or valid work permit for Portugal

Responsabilidades

• Troubleshoot and resolve technical issues for clients promptly.
• Manage requests, bugs, and troubleshooting cases via phone and email.
• Collaborate closely with engineering teams for reports and product improvements.
• Train clients on product functionalities and technical tools.

Conhecimentos

Dutch

English (B2)

Descrição da oferta de emprego

Become the technical expert who helps clients solve every problem!

Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience.

Responsibilities:

• Troubleshoot and resolve technical issues for clients promptly.
• Manage requests, bugs, and troubleshooting cases via phone and email.
• Collaborate closely with engineering teams for reports and product improvements.

Train clients on product functionalities and technical tools.

Requirements

• Native Dutch and fluent English (B2)
• Previous experience in technical support or IT helpdesk
• Strong analytical and problem-solving skills
• Excellent communication and teamwork skills
• EU citizenship or valid work permit for Portugal

Benefits

• Accommodation Provided in shared apartment.
• Bills paid by the company
• Monthly meal allowance
• Private health insurance from day one.
• Transport allowance.
• Career growth and personal development opportunities
• Work on-site in Lisbon with a multicultural team
• Performance bonus