Drone Tech Support Specialist - Relocation & Accommodation

CloserHire; Lisboa; Presencial; EUR 10 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from day one

Meal allowance

Paid training

Career development opportunities

Resumo da oferta

CloserHire is recruiting for a Lisbon-based, on-site role delivering professional after-sales and technical support for a drone technology project. You will handle customer inquiries in French and English, guiding repairs, troubleshooting and providing empathetic, solution-focused assistance.

The role includes a full-time work week, competitive salary, and on-site benefits in Lisbon. Benefits include health insurance from day one, meal allowance, paid training, and structured onboarding along

Qualificações

• France/Portugal relocation role
• Experience in customer support or tech support is a plus
• Comfortable handling technical issues and guiding customers

Responsabilidades

• Provide after-sales and technical support via phone, email, and chat.
• Assist users with repair inquiries and troubleshooting guidance.
• Handle complaints professionally and empathetically to ensure high-quality experience.
• Collect and analyze customer feedback to improve products and services.
• Collaborate with team to achieve departmental goals and maintain professionalism.

Conhecimentos

French C1/C2

English

Customer support

Descrição da oferta de emprego

CloserHire is recruiting for a Lisbon-based, on-site role delivering professional after-sales and technical support for a drone technology project. You will handle customer inquiries in French and English, guiding repairs, troubleshooting and providing empathetic, solution-focused assistance.

The role includes a full-time work week, competitive salary, and on-site benefits in Lisbon. Benefits include health insurance from day one, meal allowance, paid training, and structured onboarding along