Lisbon: French-Speaking Tech Support – Onsite + Room

CloserHire; Lisboa; Presencial; EUR 11 000 - 12 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Health insurance

Meal allowance

Paid training

Resumo da oferta

CloserHire in Lisbon is seeking a customer support specialist to provide after-sales and technical assistance to customers by phone, email, and chat. You will guide users on product use, troubleshoot issues, and maintain a high-quality service standard.

This full-time on-site role offers a total compensation of 1,059.34 € with room, meal allowance, health insurance from day one, paid training, and a structured onboarding process within a multicultural team.

Qualificações

• Experience in customer support or technical support is a plus.
• Fluent French (C1/C2) and proficient English.
• Able to handle multiple cases in a fast-paced BPO/tech support environment.

Responsabilidades

• Provide after-sales and technical support to customers via phone, email, and chat.
• Assist users with repair inquiries and troubleshooting, guiding product use.
• Collect and analyze customer feedback to improve processes and experiences.
• Collaborate with teammates to meet departmental goals and maintain professionalism.

Conhecimentos

French (C1/C2)

English

Customer support

Technical support

Descrição da oferta de emprego

CloserHire in Lisbon is seeking a customer support specialist to provide after-sales and technical assistance to customers by phone, email, and chat. You will guide users on product use, troubleshoot issues, and maintain a high-quality service standard.

This full-time on-site role offers a total compensation of 1,059.34 € with room, meal allowance, health insurance from day one, paid training, and a structured onboarding process within a multicultural team.