Developer Support - Dutch Speaker (from 09 Nov)

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 32,000; Full time

Job summary

Cross Border Talents is recruiting a Developer Support specialist in Lisbon, Portugal. You will be the voice customers hear when they need help, balancing tone with effective resolution while guiding users through our systems during a fast-moving day.

On-site role requiring fluency in Dutch and English, the ability to work in the EU, and a proactive, collaborative approach to escalating and resolving cases. You’ll thrive in a busy support team and contribute to customer success.

Qualifications

• Fluent Dutch and English required.
• Comfortable in a fast-moving, customer-facing role.
• Right to work in the country without sponsorship.
• Eligible to work in the EU (citizenship, valid permit, or equivalent).

Responsibilities

• Keep internal systems and case notes accurate and current.
• Recognize when something needs escalating versus resolving directly.
• Follow up on open cases rather than letting them sit.
• Contribute to a supportive, collaborative team environment.

Skills

Dutch language

English language

Customer-facing

Fast-paced environment

Job description

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We're recruiting a Developer Support for a growing team in Lisbon, Portugal.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Your Responsibilities:

• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment

Requirements:

• Fluent Dutch, English
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.