Danish-Speaking Search Engine & Technical Support Portugal

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary + KPI bonus

Full relocation package (flight +住宿)

Paid initial training

Dynamic multicultural work environment

Career development opportunities

Resumo da oferta

Cross Border Talents in Portugal is seeking a Danish-speaking Search Engine & Technical Support specialist to join a multilingual team delivering high-quality support in Danish. The role focuses on handling inquiries via phone, chat, and email while adhering to client guidelines and maintaining CRM records.

Relocation support is offered, with paid initial training and a dynamic multicultural work environment.

Qualificações

• Fluent in Danish — native or C1/C2 level (mandatory).
• Strong communication and interpersonal skills.
• Availability for rotating shifts (Mon–Fri + occasional weekends).

Responsabilidades

• Handle customer inquiries via phone, chat, and/or email in Danish.
• Provide accurate, professional, and empathetic support.
• Follow client guidelines and quality standards.
• Escalate complex issues appropriately.
• Maintain accurate records in CRM systems.

Conhecimentos

Danish proficiency

Communication skills

Descrição da oferta de emprego

Danish-Speaking Search Engine & Technical Support Portugal

Danish-Speaking Search Engine & Technical Support | Portugal ABOUT THE ROLE We are recruiting on behalf of a leading international BPO/customer experience company based in Portugal. You will join a multilingual team delivering high-quality support in Danish.

RESPONSIBILITIES

• Handle customer inquiries via phone, chat, and/or email in Danish
• Provide accurate, professional, and empathetic support
• Follow client guidelines and quality standards
• Escalate complex issues appropriately
• Maintain accurate records in CRM systems

REQUIREMENTS

• Fluent in Danish — native or C1/C2 level (mandatory)
• EU citizenship, valid EU work permit, or refugee protection status
• Strong communication and interpersonal skills
• Availability for rotating shifts (Mon–Fri + occasional weekends)
• Previous customer service experience is an advantage

WHAT WE OFFER

• Competitive monthly salary + KPI/performance bonus
• Full relocation package provided (flight + accommodation support)
• Paid initial training
• Dynamic multicultural work environment
• Career development opportunities