Danish-Speaking E-Commerce Support (Relocation to Greece)

Mercier Consultancy MD; Lisboa; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Job summary

A leading consultancy firm is seeking Danish Speaking Customer Service Representatives for an e-commerce platform. Located in Portugal, this position offers a competitive salary and comprehensive relocation package to Greece. Responsibilities include managing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Candidates must be fluent in Danish and have previous customer service experience. Additional benefits include health insurance and paid training.

Qualifications

• Fluency in Danish is essential; knowledge of English is a plus.
• Previous experience in customer service, preferably in e-commerce or retail.
• Strong communication and interpersonal skills focused on customer satisfaction.

Responsibilities

• Handle customer inquiries related to the e-commerce platform.
• Provide assistance on account management and payment processing.
• Resolve customer complaints promptly for a satisfactory experience.

Skills

Fluency in Danish (both written and spoken)

Strong communication skills

Problem-solving ability

Organizational skills

Job description

A leading consultancy firm is seeking Danish Speaking Customer Service Representatives for an e-commerce platform. Located in Portugal, this position offers a competitive salary and comprehensive relocation package to Greece. Responsibilities include managing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Candidates must be fluent in Danish and have previous customer service experience. Additional benefits include health insurance and paid training.