German-Speaking E-Commerce Support—Relocate to Greece

Mercier Consultancy MD; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

2 Extra Salaries Per Year

Fully Paid Training

Health Insurance

Job summary

A consultancy company is seeking a German Speaking Customer Care Specialist to provide exceptional support to clients in the e-commerce sector. This role involves assisting customers through various channels and requires fluency in German. Candidates should have experience in customer service and strong problem-solving skills. This position offers a competitive salary, relocation package, and health insurance, with the opportunity to immerse in the vibrant culture of Greece.

Qualifications

• Fluency in German is required; proficiency in English is advantageous.
• Experience in customer service, preferably in e-commerce.
• Familiarity with CRM systems is beneficial.

Responsibilities

• Provide customer support to German-speaking clients through various channels.
• Assist customers with inquiries related to e-commerce transactions.
• Document customer interactions accurately within the CRM system.

Skills

Fluency in German (written and spoken)

Excellent communication skills

Problem-solving skills

Ability to work in fast-paced environments

Tools

CRM systems

E-commerce platforms

Job description

A consultancy company is seeking a German Speaking Customer Care Specialist to provide exceptional support to clients in the e-commerce sector. This role involves assisting customers through various channels and requires fluency in German. Candidates should have experience in customer service and strong problem-solving skills. This position offers a competitive salary, relocation package, and health insurance, with the opportunity to immerse in the vibrant culture of Greece.