Remote Danish E-commerce Support (Relocation)

Cross Border Talents; Lisboa; À distance; EUR 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Relocation and housing support

Competitive monthly salary

Paid holiday and Christmas bonuses

Extra payment for working late hours

Fully remote work with hardware provided

Résumé du poste

A staffing agency is seeking a Danish-speaking E-commerce Support Specialist to assist customers with their online shopping in Portugal. This remote role involves responding to queries, managing sensitive data, and collaborating with internal teams. Candidates must have strong Danish and English skills, attention to detail, and the ability to work independently. The offer includes relocation support and a competitive salary.

Qualifications

• C2-level Danish and fluent English (C1) – written and spoken.
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.
• Willingness to work on rotating shifts.
• EU member state passport or a valid residence card for Portugal.

Responsabilités

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.
• Collaborate with carriers and internal departments.

Connaissances

C2-level Danish

Fluent English (C1)

Attention to detail

Communication skills

Description du poste

A staffing agency is seeking a Danish-speaking E-commerce Support Specialist to assist customers with their online shopping in Portugal. This remote role involves responding to queries, managing sensitive data, and collaborating with internal teams. Candidates must have strong Danish and English skills, attention to detail, and the ability to work independently. The offer includes relocation support and a competitive salary.