Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Job summary

An international recruitment firm is seeking a Customer Support Specialist for a role that involves helping customers with inquiries and issues in their native languages. This position offers a competitive salary, performance bonuses, and the chance to grow within a dynamic international environment. Fluency in at least one specified language plus English, as well as an EU work permit, are required. Relocation assistance is available for eligible candidates.

Qualifications

• Fluency in one of the listed languages and English is mandatory.
• Previous customer service or related experience is preferred.
• EU Work Permit is required.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and product issues.
• Provide troubleshooting support according to guidelines.
• Maintain professionalism and ensure customer satisfaction.
• Collaborate with team members for quality service.

Skills

Fluency in at least one required language

Strong communication skills

Problem-solving skills

Job description

About the job Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth