Danish-speaking Remote E-commerce Support Specialist

Cross Border Talents; Setúbal; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation and housing support

Paid holidays and Christmas bonuses

Extra payment for late hours and holidays

Job summary

A recruitment agency is seeking a Danish Language Customer Experience Associate to support a globally recognized tech brand from the comfort of your home in Portugal. The role requires fluency in Danish and English, with responsibilities including assisting customers throughout their online shopping journey and handling queries efficiently. The position offers competitive compensation and relocation assistance for international candidates.

Qualifications

• C2-level Danish and fluent English required.
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.

Responsibilities

• Respond to customer queries on orders and deliveries.
• Handle sensitive data and follow escalation procedures.
• Communicate professionally via email, phone, and chat.
• Collaborate with carriers and internal departments.

Skills

C2-level Danish

Fluent English (C1)

Attention to detail

Strong communication skills

Task management

Job description

A recruitment agency is seeking a Danish Language Customer Experience Associate to support a globally recognized tech brand from the comfort of your home in Portugal. The role requires fluency in Danish and English, with responsibilities including assisting customers throughout their online shopping journey and handling queries efficiently. The position offers competitive compensation and relocation assistance for international candidates.