Remote Danish E-commerce Support Specialist (Relocation)

Cross Border Talents; Bragança; Remote; EUR 20,000 - 33,000; Full time

Benefits offered by this job

Relocation and housing support

Competitive monthly salary

Paid holiday and Christmas bonuses

Extra payment for late hours, public holidays, and Sundays

Hardware provided for remote work

Job summary

A multinational recruitment agency is seeking a Danish-speaking E-commerce Support Specialist to assist customers during their online shopping journey. The role involves answering queries regarding orders, deliveries, and payments while ensuring data security. Candidates should possess C2-level Danish and fluent English communication skills. This position offers relocation assistance for internationals and a competitive salary. The work is fully remote from within Portugal.

Qualifications

• C2-level Danish and fluent English (C1) – written and spoken.
• Ability to manage tasks independently and meet deadlines.
• Willingness to work on rotating shifts.

Responsibilities

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.
• Collaborate with carriers and internal departments.

Skills

Danish (C2)

English (C1)

Attention to detail

Communication skills

Time management

Job description

A multinational recruitment agency is seeking a Danish-speaking E-commerce Support Specialist to assist customers during their online shopping journey. The role involves answering queries regarding orders, deliveries, and payments while ensuring data security. Candidates should possess C2-level Danish and fluent English communication skills. This position offers relocation assistance for internationals and a competitive salary. The work is fully remote from within Portugal.