Danish Remote Customer Support Specialist

Cross Border Talents; Braga; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Paid training

Stable, long-term opportunity

Career growth opportunities

Resumo da oferta

Cross Border Talents is seeking a Danish-speaking Customer Support Representative to join their international support team. This fully remote role involves assisting Danish-speaking customers across multiple channels, ensuring high satisfaction levels.

The ideal candidate is fluent in Danish and has a good command of English. Responsibilities include providing support via phone, email, and chat, while documenting interactions accurately. A stable internet connection and a suitable home-working environment are essential.

Qualificações

• C2 level in Danish (spoken and written).
• B2 level in English for internal communication.
• Previous experience in customer support or call center is an advantage.

Responsabilidades

• Provide high-quality customer support in Danish via phone, email, and chat.
• Handle customer inquiries, complaints, and technical/basic product questions.
• Accurately document customer interactions in internal systems.

Conhecimentos

Danish (C2)

English (B2)

Customer support

Communication skills

Problem-solving

Ferramentas

CRM tools

Descrição da oferta de emprego

Cross Border Talents is seeking a Danish-speaking Customer Support Representative to join their international support team. This fully remote role involves assisting Danish-speaking customers across multiple channels, ensuring high satisfaction levels.

The ideal candidate is fluent in Danish and has a good command of English. Responsibilities include providing support via phone, email, and chat, while documenting interactions accurately. A stable internet connection and a suitable home-working environment are essential.