Customer Support Advisor – Danish Speaking

Hiring International Academy; Lisboa; Presencial; EUR 15 624 - 20 088; Tempo integral

Resumo da oferta

Hiring International Academy is seeking entry-level Danish-speaking Customer Support Advisors to join our remote EU team. You will handle inquiries across phone, email, and chat, driving confident, satisfactory outcomes while recording interactions and upholding high-quality standards.

This role offers extensive training, fast growth, and the flexibility of remote work across the EU. Ideal for candidates new to the field with strong communication and problem-solving skills.

Qualificações

• Danish language proficiency at C1 level or higher.
• English language proficiency at B2 level or higher.
• EU citizenship.
• High school diploma or equivalent.

Responsabilidades

• Handle inquiries via phone, email, and chat with professionalism.
• Record all interactions accurately and maintain data quality.
• Provide courteous, solution-focused customer support.
• Help maintain high-quality standards of the support team.

Conhecimentos

Danish language proficiency (C1+)

English language proficiency (B2+)

EU citizenship

Descrição da oferta de emprego

Across EU Countries (Remote or On‑site) Remote | Full-time | Entry Level | Customer Service / BPO | 1400–1800 EUR gross

Job Description

Launch your international career from anywhere in the EU. We're looking for driven, Danish‑speaking Customer Support Advisors to join a fast‑growing global team supporting exciting projects across Europe. This is more than a job — it's a gateway to global work experience, cross‑cultural collaboration, and real career growth, all backed by comprehensive, hands‑on training from day one.

You’ll be the voice that turns customer questions into confident, satisfied outcomes — handling inquiries across phone, email, and chat with professionalism, empathy, and efficiency. You'll keep accurate records of every interaction and uphold the high‑quality standards that set top‑performing support teams apart.

If you're looking to grow fast, work remotely, and build a career with real international scope, this is your opportunity.

Requirements

Critical Requirements

• Danish language proficiency at C1 level or higher
• English language proficiency at B2 level or higher
• EU citizenship

Important Requirements

• Strong communication and problem‑solving skills
• Customer‑focused mindset
• High school diploma or equivalent

Nice to Have

• Basic computer literacy
• Previous experience in a customer‑facing role