Remote Danish Customer Support Specialist

Cross Border Talents; Porto; Remote; EUR 17,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Opportunities for growth and development

Supportive international work environment

Job summary

A multinational company is seeking a Danish-speaking Customer Support Specialist to deliver exceptional service via phone, email, and chat. The role involves troubleshooting customer issues, handling inquiries, and meeting performance KPIs in a fully remote capacity within Portugal. Candidates should have strong Danish and English language skills, a customer-focused attitude, and experience with problem-solving in service roles. This full-time position offers competitive salary and opportunities for professional growth.

Qualifications

• Danish proficiency at C1 level or higher is mandatory.
• English proficiency at B2 level or higher is also required.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Provide professional customer support in Danish.
• Handle inquiries related to accounts, orders, payments, or services.
• Troubleshoot and resolve customer issues in a timely manner.
• Escalate complex cases when necessary.

Skills

Danish proficiency (C1 or higher)

English proficiency (B2 or higher)

Strong communication skills

Problem-solving skills

Customer-focused attitude

Experience with multiple systems and tools

Job description

A multinational company is seeking a Danish-speaking Customer Support Specialist to deliver exceptional service via phone, email, and chat. The role involves troubleshooting customer issues, handling inquiries, and meeting performance KPIs in a fully remote capacity within Portugal. Candidates should have strong Danish and English language skills, a customer-focused attitude, and experience with problem-solving in service roles. This full-time position offers competitive salary and opportunities for professional growth.