Customer Support Advisor English Seven Day Rota

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Training provided

Immediate start

Job summary

Savior Artigos Texteis Lda in Lisbon is seeking English-speaking customer support advisors to help people with everyday questions about products and services. No prior experience required; strong English, patience and a willingness to learn quickly are valued.

You will listen, provide accurate information, fix straightforward issues, and hand over more complex cases with a clear summary. Immediate start available for the right people.

Qualifications

• English at C1 level or higher.
• Right to work in Portugal (EU citizenship, residence card or permit, or refugee status).

Responsibilities

• Listen carefully to customers and provide accurate information.
• Fix straightforward issues and hand over more complex cases with a clear summary.
• Be supported by team leaders and training materials during the first weeks.

Skills

Strong English

Patience

Willingness to learn

Reliability

Teamwork

Job description

Our Lisbon operation is hiring English speaking customer support advisors to help people with everyday questions about products and services. You do not need prior experience, just strong English, patience and a willingness to learn quickly.

In this role you will listen carefully to customers, provide accurate information, fix straightforward issues and hand over more complicated cases with a clear summary. You will be supported by team leaders and training materials throughout your first weeks.

Candidates should have English at C1 level or higher. Shifts follow a rota between 06:00 and midnight, including weekends, and we are recruiting now with an immediate start available for the right people. We also value reliability, teamwork and a positive attitude, and every new colleague receives regular feedback and a clear path for development from the first day.

Candidates must have the right to work in Portugal, such as European Union citizenship, a valid residence card or permit, or refugee status.