Customer Service Representative (French-speaking) - Vehicle Renting

Concentrix; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix is looking for a French-speaking Customer Service Representative in Porto, Portugal. The role involves assisting customers through email and phone, addressing their needs, and gathering information efficiently.

You should have strong communication skills in French and English, with a proactive approach and ability to work in a team. The position offers competitive pay, performance bonuses, and full training alongside career development opportunities.

Qualificações

• High level of French written and oral.
• Good level of English.
• Excellent communication and active listening skills.
• Ability to identify customer needs and propose fast solutions.
• Proactive, self‑motivated, and a great team player.

Responsabilidades

• Assist customers through multiple channels enthusiastically and professionally.
• Attract potential customers by suggesting services to meet needs.
• Gather information from new customers and insert it into the platform.
• Process and respond to contact requests promptly.
• Contribute to creating a commitment to our client's brand.

Conhecimentos

French (C1)

English

Communication skills

Active listening

Proactive attitude

Descrição da oferta de emprego

Customer Service Representative (French-speaking) - Vehicle Renting

Location: Porto, Portugal (On Site)

Responsibilities

• Assist customers through multiple channels (email or phone) enthusiastically and professionally.
• Attract potential customers by answering questions, suggesting, and adding information about all services to meet customer needs.
• Gather information from new customers and insert it into the platform.
• Process and respond to contact requests promptly.
• Contribute to creating a commitment to our client's brand.

Qualifications

• High level of French (C1 written and oral) and good level of English.
• Excellent communication and active listening skills.
• Ability to identify customer needs and propose fast solutions.
• Proactive, self‑motivated, and a great team player.

Benefits

• Competitive salary and performance bonus.
• Central location in Porto, Portugal.
• Bring‑a‑friend (referral) bonus opportunities.
• Full paid training on the company and the project you'll be working on.
• Career development programs.

Concentrix is an equal‑opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work: Only applicants who are legally authorized to work in Portugal will be considered for this position.