Customer Service Representative – (Danish Speaking)

Cross Border Talents; Braga; Presencial; EUR 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and benefits

Remote work setup

Exceptional relocation package

Paid training and continuous support

Career growth opportunities

Resumo da oferta

A leading customer service provider is seeking a Danish-speaking Customer Service Representative to assist with the Audi project. In this remote position, you'll handle inquiries, ensure premium support, and document interactions. A competitive salary and exceptional relocation package are offered for eligible candidates. Ideal candidates will be fluent in Danish, have a good command of English, and possess strong communication skills. Paid training and potential career growth within the organization are included.

Qualificações

• Fluent in Danish and capable of providing support in English.
• Proven customer service experience is beneficial.
• Ability to work flexible hours remotely.
• Customer-focused attitude with attention to detail.
• Ability to work remotely and independently.
• Prior customer service or automotive experience is an advantage.

Responsabilidades

• Handle inbound customer inquiries related to Audi products.
• Provide professional customer support aligned with brand standards.
• Resolve customer issues efficiently.
• Document interactions and follow internal procedures
• Meet quality, performance, and customer satisfaction targets

Conhecimentos

Fluent Danish speaker (written and spoken)

Good command of English

Excellent communication and interpersonal skills

Customer-focused attitude with attention to detail

Ability to work remotely and independently

Automotive/CS experience

Descrição da oferta de emprego

Customer Service Representative – Audi (Danish Speaking)

Employment Type: Full-time
Start Date: 5 March 2026
Location: Braga, Portugal
Work Mode: Remote
Schedule:

• Monday to Friday: 08:00 – 17:00

• Days Off: Saturday & Sunday
  Language Requirement: Danish (fluent)

Job Description

We are hiring Danish-speaking Customer Service Representatives to support the Audi project. In this role, you will be the first point of contact for Audi customers, delivering premium customer support aligned with Audi brand standards.

This is a remote position, and CNX PT is exceptionally offering a relocation package for eligible candidates for this project.

Key Responsibilities

• Handle inbound customer inquiries related to Audi products and services

• Provide accurate, professional, and brand-aligned customer support in Danish

• Resolve customer issues efficiently while ensuring a premium experience

• Document interactions and follow internal procedures

• Meet quality, performance, and customer satisfaction targets

Requirements

• Fluent Danish speaker (written and spoken)

• Good command of English

• Excellent communication and interpersonal skills

• Customer-focused attitude with attention to detail

• Ability to work remotely and independently

• Prior customer service or automotive experience is an advantage

What We Offer

• Competitive salary and benefits

• Remote work setup

• Exceptional relocation package offered by CNX PT (for this project)

• Fixed working hours (Monday to Friday)

• Weekends off

• Paid training and continuous support

• Career growth within a global customer experience organization