Customer Service Representative – Danish Speaking

Cross Border Talents; Aveiro; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

Remote work opportunity

Exceptional relocation package offered

Paid training and onboarding

Stable position

Career development opportunities

Job summary

A leading international company is seeking a Customer Support Specialist fluent in Danish for a remote position based in Portugal. You'll provide customer support via phone, email, and chat, assist with inquiries related to automotive digital services, and maintain high service quality. Requirements include strong communication skills and a customer-oriented mindset. The role offers a competitive salary, paid training, and stable position with career development opportunities.

Qualifications

• Fluent in Danish (spoken and written) is required.
• Good English skills for internal communication.
• Strong communication and problem-solving skills are essential.
• Must have a customer-oriented mindset and work independently.
• Ability to work independently in a remote setting.
• Experience in customer service is beneficial but not required.

Responsibilities

• Provide customer support in Danish via phone, email, or chat.
• Assist customers with inquiries related to automotive digital services.
• Troubleshoot issues and provide clear, accurate solutions.
• Maintain high levels of customer satisfaction and service quality.
• Document interactions in internal systems accurately.
• Follow company processes, quality standards, and data protection policies.

Skills

Fluent Danish speaker

Good English skills

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Ability to work independently

Customer service experience

Job description

Overview

Employment Type: Full-time
Start Date: 5 March 2026
Location: Braga, Portugal
Work Mode: Remote
Schedule:

• Monday to Friday: 08:00 – 17:00

• Days Off: Saturday & Sunday
  Language Requirement: Danish (fluent)

Responsibilities

• Provide customer support in Danish via phone, email, or chat

• Assist customers with inquiries related to automotive digital services

• Troubleshoot issues and provide clear, accurate solutions

• Maintain high levels of customer satisfaction and service quality

• Accurately document interactions in internal systems

• Follow company processes, quality standards, and data protection policies

Qualifications

• Fluent Danish speaker (spoken and written)

• Good English skills for internal communication

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work independently in a remote environment

• Previous customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package

• Remote work opportunity

• Exceptional relocation package offered by CNX PT (for this project)

• Fixed schedule: Monday to Friday, no weekends

• Paid training and onboarding

• Stable position within an international company

• Career development opportunities