Danish Customer Service Representative (Remote from Portugal)

Global People Sphere; Braga; Teletrabalho; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonuses

Fully paid training

Career growth opportunities

Monday–Friday schedule

Resumo da oferta

A prestigious multinational company is seeking a Customer Service Representative fluent in Danish to provide exceptional service remotely from Portugal. The role involves supporting customers via various channels and troubleshooting inquiries. Ideal candidates should have a minimum of 1 year of experience in customer service, strong problem-solving skills, and a detail-oriented mindset. This full-time position offers competitive pay, performance bonuses, and opportunities for career growth, all while maintaining a healthy work-life balance.

Qualificações

• Must be fluent in Danish, both spoken and written.
• Minimum of 1 year experience in customer service or call center.
• Detail-oriented and customer-first approach.
• Interest in automotive topics and digital technologies.
• Strong communication, organization, and problem-solving skills.
• Detail-oriented mindset and customer-first attitude.

Responsabilidades

• Support customers via phone, chat, and email with professionalism.
• Troubleshoot and resolve inquiries related to digital products.
• Document interactions and solutions in the CRM system.
• Accurately document interactions, solutions, and follow-ups in the CRM system.
• Stay up to date on products, services, and policies to provide accurate guidance.
• Collaborate with your team to continuously improve the customer experience.

Conhecimentos

Fluent Danish

B2 English

Customer service experience

Communication skills

Problem-solving skills

Detail-oriented mindset

Detail-oriented

Automotive interest

Descrição da oferta de emprego

Are you fluent in Danish and passionate about helping people? Join a prestigious multinational company and deliver exceptional customer experiences—100% remotely from Portugal.

This is your chance to combine language skills, problem-solving, and digital tools in a role where your work truly makes a difference every day.

Your Role

As a Customer Service Representative, you´ll play a key role in shaping the customer journey and building brand loyalty. You will:

• Support customers via phone, chat, and email with professionalism and empathy

• Represent a premium brand with confidence and enthusiasm

• Troubleshoot and resolve inquiries related to digital products and services

• Accurately document interactions, solutions, and follow-ups in the CRM system

• Stay up to date on products, services, and policies to provide accurate guidance

• Collaborate with your team to continuously improve the customer experience

What We´re Looking For

• Fluent Danish (spoken and written)

• English at B2 level or higher

• Minimum 1 year of customer service or call center experience

• Interest in automotive topics and digital technologies

• Strong communication, organization, and problem-solving skills

• Detail-oriented mindset and customer-first attitude

Not sure you meet every requirement? We still encourage you to apply—talent comes in many forms.

What You´ll Get

• Work with a recognized multinational company known for innovation and quality

• Full-time position with indefinite contract (conditions may vary)

• Competitive salary + performance bonuses

• 100% remote work from Portugal

• Fully paid training from day one

• Career growth and development opportunities

• Monday–Friday schedule for better work–life balance

Ready to take the next step? Apply now and turn your language skills into an exciting international career.