Danish Customer Service Representative (Remote from Portugal)

Global People Sphere; Aveiro; Remote; EUR 19,000 - 26,000; Full time

Benefits offered by this job

Fully paid training from day one

Career growth and development opportunities

Monday–Friday schedule

Mon-Fri schedule

Competitive salary + bonuses

Multinational company

Job summary

A prestigious multinational company is seeking a Customer Service Representative to support customers and build brand loyalty. This role requires fluency in Danish and English at B2 level, with at least one year of customer service experience. You will troubleshoot inquiries and ensure positive customer interactions. The position is full-time, with competitive salary and performance bonuses, and fully remote work from Portugal. Career growth opportunities are included.

Qualifications

• Minimum 1 year of customer service or call center experience.
• Interest in automotive topics and digital technologies.
• Organizational skills and customer-first attitude.
• Interest in automotive topics and digital technologies.
• Strong communication, organization, and problem-solving skills.
• Detail-oriented mindset and customer-first attitude.

Responsibilities

• Support customers via phone, chat, and email with professionalism.
• Troubleshoot and resolve inquiries related to digital products.
• Document interactions and provide accurate guidance in CRM.
• Accurately document interactions, solutions, and follow-ups in the CRM system.
• Stay up to date on products, services, and policies to provide accurate guidance.
• Collaborate with your team to continuously improve the customer experience.

Skills

Fluent Danish (spoken and written)

B2 level English

Strong communication skills

Problem-solving skills

Detail-oriented mindset

Job description

Are you fluent in Danish and passionate about helping people? Join a prestigious multinational company and deliver exceptional customer experiences—100% remotely from Portugal.

This is your chance to combine language skills, problem-solving, and digital tools in a role where your work truly makes a difference every day.

Your Role

As a Customer Service Representative, you´ll play a key role in shaping the customer journey and building brand loyalty. You will:

• Support customers via phone, chat, and email with professionalism and empathy

• Represent a premium brand with confidence and enthusiasm

• Troubleshoot and resolve inquiries related to digital products and services

• Accurately document interactions, solutions, and follow-ups in the CRM system

• Stay up to date on products, services, and policies to provide accurate guidance

• Collaborate with your team to continuously improve the customer experience

What We´re Looking For

• Fluent Danish (spoken and written)

• English at B2 level or higher

• Minimum 1 year of customer service or call center experience

• Interest in automotive topics and digital technologies

• Strong communication, organization, and problem-solving skills

• Detail-oriented mindset and customer-first attitude

Not sure you meet every requirement? We still encourage you to apply—talent comes in many forms.

What You´ll Get

• Work with a recognized multinational company known for innovation and quality

• Full-time position with indefinite contract (conditions may vary)

• Competitive salary + performance bonuses

• 100% remote work from Portugal

• Fully paid training from day one

• Career growth and development opportunities

• Monday–Friday schedule for better work–life balance

Ready to take the next step? Apply now and turn your language skills into an exciting international career.