Danish Customer Service Representative (Remote from Portugal)

Global People Sphere; Lisboa; Remote; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Fully paid training

Career growth opportunities

Monday–Friday schedule

Weekday schedule

Job summary

A prestigious multinational company is seeking a Customer Service Representative to support customers remotely from Portugal. Candidates should be fluent in Danish and have a B2 or higher level in English, alongside a minimum of one year of customer service experience. This full-time role offers a competitive salary, performance bonuses, and an indefinite contract. Enjoy fully paid training from day one and excellent career growth opportunities, all while maintaining a Monday to Friday schedule for better work-life balance.

Qualifications

• Minimum 1 year of customer service or call center experience.
• Interest in automotive topics and digital technologies.
• Minimum 1 year of customer service or call center experience
• Interest in automotive topics and digital technologies
• Strong communication, organization, and problem-solving skills
• Detail-oriented mindset and customer-first attitude

Responsibilities

• Support customers via phone, chat, and email professionally.
• Represent a premium brand confidently.
• Troubleshoot inquiries related to digital products.
• Document interactions and solutions in the CRM system.
• Collaborate with the team to improve customer experience.
• Collaborate with your team to continuously improve the customer experience

Skills

Fluent Danish (spoken and written)

English at B2 level or higher

Strong communication skills

Problem-solving skills

Detail-oriented mindset

Customer-first attitude

Detail-oriented

Tools

CRM system

Job description

Are you fluent in Danish and passionate about helping people? Join a prestigious multinational company and deliver exceptional customer experiences—100% remotely from Portugal.

This is your chance to combine language skills, problem-solving, and digital tools in a role where your work truly makes a difference every day.

Your Role

As a Customer Service Representative, you´ll play a key role in shaping the customer journey and building brand loyalty. You will:

• Support customers via phone, chat, and email with professionalism and empathy

• Represent a premium brand with confidence and enthusiasm

• Troubleshoot and resolve inquiries related to digital products and services

• Accurately document interactions, solutions, and follow-ups in the CRM system

• Stay up to date on products, services, and policies to provide accurate guidance

• Collaborate with your team to continuously improve the customer experience

What We´re Looking For

• Fluent Danish (spoken and written)

• English at B2 level or higher

• Minimum 1 year of customer service or call center experience

• Interest in automotive topics and digital technologies

• Strong communication, organization, and problem-solving skills

• Detail-oriented mindset and customer-first attitude

Not sure you meet every requirement? We still encourage you to apply—talent comes in many forms.

What You´ll Get

• Work with a recognized multinational company known for innovation and quality

• Full-time position with indefinite contract (conditions may vary)

• Competitive salary + performance bonuses

• 100% remote work from Portugal

• Fully paid training from day one

• Career growth and development opportunities

• Monday–Friday schedule for better work–life balance

Ready to take the next step? Apply now and turn your language skills into an exciting international career.